Millions of Verizon customers are now eligible to claim compensation under a major class action settlement in 2025. This follows allegations of unauthorized administrative charges being applied to customer bills over several years. The final payment amount per claimant depends on multiple factors, including how long you were a customer and whether you filed your claim on time.
If you’re wondering how much you’re likely to receive and how the average payout is calculated, this article breaks down everything you need to know.
What Is the Verizon Settlement About?
The lawsuit accused Verizon of applying hidden or misleading administrative fees to customers’ monthly bills. While the company denied any wrongdoing, it agreed to a large settlement to avoid ongoing litigation.
Under the agreement, Verizon will pay over $100 million into a compensation fund. The final payment amount for each customer will depend on their billing history and whether they remained with the carrier during the affected years.
How Is the Payment Amount Calculated?
The settlement’s terms provide an average payout estimate based on the duration of service and charges incurred. Here’s a breakdown of how the payment amount is determined:
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Customers billed during the full period (2016–2021) may receive up to $100
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Short-term customers may receive between $15–$40
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Claims submitted early will be prioritized for full payment amount eligibility
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Customers must not have opted out of the settlement
These variables help determine the average payout, which is expected to fall between $25 and $75 per eligible user.
When Will Payments Be Sent?
Verizon and the settlement administrator have confirmed that checks and direct deposits will be issued starting September 2025. All valid claims filed by the deadline will be processed in batches. The payment amount will vary depending on when and how you filed.
If you submitted your claim digitally and provided direct deposit details, expect faster disbursement than those requesting checks by mail.
How to Check Eligibility and File Your Claim
To qualify for the average payout, you must:
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Have been a Verizon postpaid customer during the covered period
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Submit a valid claim by the official deadline
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Not opt out or object to the settlement agreement
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Confirm your billing information during the verification process
You can check your estimated payment amount through the official settlement portal using your billing account number.
FAQs
What is the Verizon settlement about?
The class action involved unauthorized charges, and Verizon agreed to compensate customers through a fixed payment amount based on their billing history.
How much money will I get?
The average payout ranges between $25 and $75, depending on how long you were a customer and when you filed your claim.
When will I receive the money?
Payouts begin in September 2025, and the payment amount will vary by user eligibility and claim submission time.
Do I need to take action?
Yes. You must file a claim before the deadline to qualify for the average payout and ensure your details are verified.
Will everyone get the same amount?
No. The payment amount differs based on service duration, billing, and claim timing, but the average payout is expected to be fair across all users.
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